How I will help

BUSINESS OPERATION MANAGEMENT

I will work with you and create custom strategies for the business. I can act as both a planner and the task master, ensuring all aspects of the business are running efficiently and decisions being made to support the broader business goals.

These can all be part of the job depending on the specific needs at any given time, both short term and long term strategy planning or just a way to stop feeling swamped by email. My support will allow you to focus fully on the fun parts of the business and the reason in why you started your business in the first place.

  • Process implementation

  • HR support such as staff hires and contract preparation.

  • Prepare policies and procedures.

  • Setting up or overhauling a filing systems

  • Helping to streamline working methods and processes.

  • Money Management & Budgeting

WEBSITE DESIGN & SOCIAL MEDIA SUPPORT

Perhaps you would like a fresh new website, or set up your social media scheduling tool, or a simple social media boost, A reset due to the situation we’ve recently found ourselves in and you want to streamline your activities and business offering.

I have extensive experience in supporting micro businesses and I especially love working with creative businesses which tend to be big on ideas but time poor.  I can implement your ideas in a vibrant way to support your business online.

  • Design and build SquareSpace Template websites

  • Registering business domains

  • Setting up G Suite to include emails

  • Creating and managing emails.

  • Social Media Platform Set up

  • Social Media Management, content and scheduling of posts

 

BUSINESS ADMIN

Administration can be overwhelming when you are busy ‘on the ground’ and it gets pushed down the bottom of the list where it then becomes a chore and stressful.

Simple hand holding or advice from me can help to take the pressure off and streamline the business needs, so you can concentrate on the big stuff and the things you like doing!

  • General administration

  • Diary Management

  • Booking travel and providing itineraries.

  • Processing invoices and simple book keeping

  • Template preparation, presentation writing, minute taking.

  • Proof reading & formatting.

  • General office/desk organisation and sorting out.

PROJECT MANAGEMENT

Sometimes you need that extra pair of hands to execute the projects that you have running within your businesses.

I have a varied project management experience learning from understanding of budgets, deadlines and communication between client and supplier, from my 15 years in the engineering industry. Then moving to be Operations Director of an Advertising business with offices in London, Cambridge and Hong Kong.

  • Internal business projects, new software implementation,

  • Operational business support

  • Refurbishment projects.

  • Sourcing spaces & office moves

  • Implementing office management

Have you spent the last few months re-assessing your business, brand or social media presence and want to re-align it to what may be the new ‘norm’ but have no idea where to start?

Organising, planning and designing is my happy place.  Literally nothing makes me happier than an eye-catching website, vibrant social media channels, a streamlined system, a ticked-off list, or a brilliantly run event. That may make me slightly weird, but it also makes me fabulously helpful. I will take the headache away from you and help to encourage you to get your business noticed again.

Clients often call me their secret weapon and say “Everyone needs a Jess” I’ve been told I am the person that we all need sorting and organising behind the scenes to allow you to enjoy the fun stuff. The person who keeps the show on the road and takes the stress away from the everyday.

Working with me as a your Business Operations Manager gives you the huge relief of getting your to-do list done.  Taking the time to get organised actually creates time and reduces stress.  In turn this allows you to get on with what you actually want to be doing, and helps you do it more productively.   When you spend more time in your happy place, magic happens.

This can be as simple as re-organising the office space to run more efficiently, or setting up cloud based filing system so you can work remotely.  It could mean a discussion of your IT needs - It might be a morning brainstorming ways to grow your customer base or some help hiring new staff.  And at busy times you can even outsource all or part of a project for me to run for you.

Luckily, my happy place happens to be organising.  

What’s yours?  And how can I help you get there more often?